13 May 2021
Last Updated: 18 Apr 2019 | 5 min read
The online world has to be user-centric. Of course, as users are the end-customers who are going to use your product (we mean app here), providing smooth and friendly end-user experience is the key. With the fast-paced world, today’s generation does not have the time to entertain an application which is slow in performance and response. The ideal time for the app to load is ranged between 2 to 3 seconds and if you are getting behind than you might be dragged out of the race.
Professional top mobile app development company would understand the difference and focus on UI and UX of the mobile app. Users tend to get anxious when an app takes longer time to load or when gets stuck on just one screen. In such a scenario, it has been found that the users do not seem to be interested in returning to a slow app. The app could be slower due to many reasons. This is unacceptable especially when you have multiple tasks on hands to finish. Apps are increasingly becoming an integral part of business operation and process and also contributes to its revenue model. In today’s day and age, Application Performance Management (APM) is absolutely essential for an IT related company.
If not performed well, the application can have an adverse impact on the business. Many of these elements are interrelated, one aspect may trigger the other to function improperly. Following are the few consequences:
1) Customer Experience.
If your app is producing hindrance for the user through its UX to use it to its full potential and makes it hard for users to purchase a product or use services then without giving a second thought they will download another app who is providing better app performance better user interaction. It can definitely not look good on your brand and result in less revenue by losing customer base. Here if you lose a customer instantly, then chances are high that it is also going to impact your customer retention ratio as well.
2) Conversion Rates.
The basic purpose of the app is to keep the user engaged till checkout throughout the certain app interactivity. If the app slows down in the middle or worse gets stuck, then a disappointed user may cancel the order or sale and exit. Hence, it won’t help in conversion rates.
3) Quality and Collaboration.
For the employees to stay efficient and give 100% in their work, they’ll need to rely on proper quality service and software functionality. Anything less effective and productive is going to be an obstacle in quality as well as revenue. Furthermore, many departments do collaborate and work on a common project. Due to the lack of app performance or lag, the team might not be able to either communicate, share reports, etc due to which the work will be impacted.
4) Brand Reputation.
Your app carries the face value of your brand and reputation. If the app performs inadequately then in user’s mind it will project as the company’s inability to execute. Hence, it reflects badly on the company’s reputation. Users are also active on sharing there feedback, opinions or suggestions for the app. In such a review, bad publicity could also hamper growth.
Any business application supports its key functions via its app and things will go wrong if it goes unresponsive or slow. This will lead to a decrease in the credibility of your app and also overall revenue. On the contrary, if your app’s performance is great then it creates more leads, more conversions, and increases sales.
To build a marvelous app for your business, you’ll need to rely on a top mobile app development company such as Moon Technolabs. Having more than 9+ years of experience in the software industry and established clients around the globe, we not only undertake your app project but also remain during and after the project for any assistance. Hence, we are a trustworthy name for mobile app and website design and development services.
Their team did a great job of managing the timeline and communicating their progress throughout the project. They were accommodating in the face of unexpected changes and delivered all key features. The updated app made it easier to track budgets and improved the finance department’s efficiency.
The new site is high functioning and has experienced an increase in users. The Moon Technolabs Pvt Ltd team’s availability made the collaboration effortless and productive. They fostered a professional environment and produced a final product with no major problems.
The team delivered top-tier apps that garnered positive feedback from users and had minimal issues. They excelled at project management and were committed to surpassing expectations.
The enhanced system eliminated delays, streamlined reporting processes, and simplified every department's workflow. Moon Technolabs Pvt Ltd communicated clearly and delivered each task on time. Their prompt, thorough approach kept the project on track.
It was a great experience to working with Moon Technolabs.We have worked on serveral Android App development Projects over the past year and are currently working on the iOS version of one of them. The team is very professional and responsive. In particular, they follow good project management practices,assigning ,me to a Project Manager, Who has been the single...
WThe client was pleased with the quality of final product, which was delivered on time. Moon Technolabs was responsive throughout the project.
The client has been happy with both the web design and marketing services provided. The time difference and slight language barrier have been a modest hindrance to collaboration, but have not impacted overall satisfaction.
Moon Technolabs have helped me in designing & developing this attractive iPad/iPhone Coloring book app and have supported me from scratch till uploading the app on App stores. I am highly recommending them for the best company in iPhone and iPad app.
The project timeline and estimates were on point and the end client was ultimately happy with the product.
The team often went further than was expected and needed.
The updated app has yet to launch, but Moon Technolabs Pvt Ltd met every milestone ahead of time without sacrificing quality. Customers can expect an experienced team that provides speedy service and prompt responses to questions or issues. Their timeliness despite time zone differences stood out.