Blog Summary:

Launching your app is the first step towards building a successful digital product. Keeping it updated and secure is where your real work begins, which leads to long-term growth and user loyalty. In this blog, we will guide you through all the aspects of maintaining the app, including the associated costs. You will also learn ways to reduce the app’s costs for a more profitable journey.

Picture this: you had launched an application for your business a few months ago, which was a major celebratory moment. Today, you are watching the same user’s churn. On average, 50% of users uninstall apps due to poor performance.

users uninstall apps due to poor performance

While most businesses are ever-present during app development, they often neglect the biggest need of the solution post-launch: its maintenance.

Apps require regular updates, quick fixes, and feature enhancements to remain relevant, functional, and competitive in the ever-evolving market. However, along with underestimating the need for maintenance, you may be ignoring the costs to sustain and grow the application.

From quashing the bugs to keeping your users engaged, there is a lot that goes into maintaining an application. Even the simplest update can add to your costs. It is crucial to understand what goes into app maintenance and how to stay prepared with the right budget.

This guide will help you identify realistic app maintenance costs, ensuring you budget smartly.

Types of Mobile App Maintenance

Types of Mobile App Maintenance

Not all maintenance types are equal; each variant addresses different needs posed by your application. Knowing these maintenance types, you can plan app maintenance costs smartly while avoiding unnecessary expenses:

Emergency Maintenance

If unexpected and urgent bugs disrupt your app’s normal functionality, you should consider emergency maintenance. It is a reactive maintenance type, where issues are fixed.

For instance, if the app crashes or a security breach occurs, you need to resolve the issue immediately. This maintenance type enables you to restore the app’s service immediately, minimizing user frustration and data loss.

Adaptive Maintenance

With this maintenance type, you can ensure the app is compatible with the evolving environments. You can update the app for new OS, hardware, or third-party integrations with this type of maintenance.

With this maintenance method, you can ensure the app works continuously and it remains relevant and accessible to the users.

Perfective Maintenance

This maintenance type helps you focus on enhancing the application using feedback and analytics data. You can enhance the UI, plan new features, and even ensure performance tuning for the solution.

Overall, you will be able to refine the user experience while aligning your app with evolving customer expectations and requirements.

Corrective Maintenance

With this maintenance type, you can identify the bugs and errors that can impact the app’s functionality. In this case, your team will fix the defects in the application found during usage and testing.

You can ensure that the app functions reliably with this method, thereby ensuring post-release upkeep of your application.

Preventive Maintenance

With preventive maintenance, you can avoid the problems before they arise. It involves optimizing the code, removing unused features, and ensuring complete maintenance. You can also use this type to mitigate future breakdowns and maintain app stability, plus scalability.

Importance of App Maintenance

Maintenance is not just a technical aspect of your application, it is a strategic need. With regular maintenance, you can ensure long-term success with sustainable growth.

To Enhance User Experience

When you offer a fast, smooth, and bug-free experience, you can ensure your users are happy and engaged. Regular maintenance helps the app load quickly, aligns with user expectations, and functions seamlessly across multiple devices.

Even a small UI enhancement can help users interact smoothly with the application, influencing their satisfaction rates and enhancing brand perception.

To Stay Competitive

The mobile app landscape is rapidly evolving due to new features, technologies, tools, and trends. You need to adopt regular maintenance for your app to adapt quickly. It will also help further the innovation of the application and stay competitive.

You can align your app with the industry standards while ensuring it stays fresh, functional, and appealing in the crowded marketplace.

To Reduce Downtime

When your app crashes at the wrong moment or there is an outage, you will experience a huge revenue loss and customer churn. With ongoing maintenance, you can detect these issues early and address them before they become major problems.

Proactive monitoring can also help improve performance, resolve glitches, and increase the app’s availability. This can enhance the trust and reliability of your app, especially when it supports real-time services or e-commerce.

To Improve User Retention

If your app becomes irrelevant or lacks new features, you may start losing users. You can ensure your app stays interesting and users continue to engage when you incorporate regular updates.

From fixing the bugs to rolling out new features, there are multiple ways to foster this connection and encourage users to continue using the application.

To Get a Higher ROI

Mobile app development is an investment only for the business. To grow your investment and safeguard customers by ensuring consistent performance, ongoing evolution, and user engagement, you must commit to regular maintenance and updates.

Maintenance reduces bugs, improves features, and provides a stable experience for users, ultimately increasing conversions. It can help you improve the return on your development spend, thus enhancing profits.

How Much Does an App Maintenance Cost?

The mobile app maintenance costs depend on the complexity, services, and user base of your application. Here is a detailed breakdown of the key headings that impact your maintenance budget.

Hosting

Hosting enables you to maintain your app’s backend infrastructure, allowing users to access various services and data in real-time. The hosting cost will depend on the storage, performance, and traffic volume needs expressed by your application.

You can utilize cloud platforms such as AWS, Google Cloud, and Azure to ensure scalability through pay-as-you-go models. If you have an app with higher user engagement or large storage requirements, you should opt for robust hosting solutions.

Always choose a plan that can balance the cost, reliability, and performance of the application.

Analytics

You need to back your decisions with insightful data. Analytics tools are essential for tracking user behavior, understanding the app’s performance, and determining engagement metrics.

Several services, such as Google Analytics and MixPanel, offer both free and paid tiers, utilizing data volume and features to provide analytics data. Integrating these tools increases the development cost, and you may also need to maintain them.

If you opt for advanced analytics, you will likely notice a strategic increase in costs. However, you need to include them for better growth and retention insights.

Bug Fixing and Updates

Bugs can appear even in the best-developed applications. It could be because of an OS update or other factors. With regular updates, you can ensure a fully functional, secure, and user-centric application.

These updates will include backend enhancements, fixing the frontend, and even patching your third-party applications. The total timeline will take anywhere from a few hours to several months, based on the complexity of the app.

Consistent fixes can help increase reliability and reduce complaints or negative reviews for your application.

Customer Support

Customer support for your application isn’t optional; it is important to maximize user satisfaction. Whether you are planning to include live chat or email support, you need a team of people or the right tools to handle these issues.

Whether you are hiring people or including AI-backed support desks, you need regular maintenance of the app inclusions. The support can also help resolve all issues quickly while retaining users and protecting the brand’s reputation.

Feature Upgrades

As time goes on, users expect more from your application. To stay relevant, you need to add new features, enhance your existing solutions, and keep the platform adaptable to evolving demands.

Each upgrade requires thorough planning, development, testing, and deployment, which necessitates a defined budget. With feature upgrades, you can stay competitive and user-centric, improving your app’s lifetime value.

Each upgrade is an investment towards user engagement and revenue growth.

Long-term Cost Planning

When you plan for the long-term costs, you can avoid unnecessary expenses. For this, you must know that app maintenance isn’t a one-time task, but a continuous and evolving process.

You must plan for all recurring costs, such as server fees, developer time, and third-party services. By creating a long-term strategy, you can prioritize the essentials and drive feature advancements that deliver a return on investment (ROI). Proper planning helps you grow your user base and stay aligned with evolving business goals.

Don’t let your outdated app hold you back.

Let our expert team update your app with relevant features, fix bugs, and incorporate the latest security practices to gain a competitive edge.

Schedule your free consultation.

App Maintenance Cost Breakdown

Here is a detailed breakdown of tasks included in mobile app maintenance, along with their associated costs.

App Maintenance Task Description Estimated Cost
Development Maintenance Continuous feature improvements, code refactoring, and functionality enhancements 20-30% of the total budget
UI/UX Maintenance Update the visual design, tweak the layout, and improve the usability 10-15% of the total budget
Bug Fixes and Updates Fixing glitches, crashes, and compatibility issues after the OS update 15-20% of the total budget
Performance Monitoring Fixing crashes, tracking user behaviour, and determining app speed 5-10% of the total budget
Server Maintenance Updating the backend server, optimizing the database, and managing uptime 10-15% of the total budget
Marketing and User Acquisition Fine-tuning analytics, implementing re-engagement strategies, and incorporating campaign adjustments 5-10% of the total budget
Security Maintenance Vulnerability patching, SDK update,s and data protection compliance 10-15% of the total budget

Factors Affecting App Maintenance Cost

Several factors influence the overall cost of app maintenance. This suggests that app maintenance costs may vary across different apps. Here are all the factors to consider that will help you build an accurate estimate and plan well:

App Size

While a large, content-heavy, and feature-rich app requires more attention and resources, a small utility app will need fewer resources. The larger your application, the more resources you need to devote to its maintenance.

The reason is that larger apps have more code, user data, and areas with bugs or performance issues. You need to invest in rigorous testing and QA while maintaining the large apps to ensure stability across all components, which increases cost and time.

App Complexity

The app’s complexity can also contribute to the maintenance costs you plan for the solution. An app with features like real-time chat, payment integration, and augmented reality requires more maintenance compared to a simple to-do list app.

When working on a complex app architecture, you may encounter more integration issues, update-related conflicts, and a slowdown in performance. To maintain the quality of these apps, you need longer testing cycles with experienced developers.

As you advance the application with more features, you will notice that increased effort and cost are required to ensure the app works seamlessly.

Platform Compatibility

When you build an app that supports multiple platforms and devices, such as iOS, Android, smartphones, and tablets, it can increase the maintenance load. Each platform has its own design standard and undergoes regular system updates.

You must verify and confirm that your app is optimized for various devices and screens. To achieve this, you need to incorporate the updates and conduct regular testing across all environments. If the platform compatibility is broad, you might need to invest more time and money to deliver consistent functionality.

Third-party Integration

Many apps rely on third-party tools, such as payment gateways and analytics, to perform their functions. Most of these services will update their APIs and terms of use, which can break or make your app’s functionality.

By maintaining third-party integrations, you can keep them up to date with external changes and make the necessary adjustments. Moreover, regular maintenance helps these services run smoothly and securely.

User Base & Traffic

The demand for servers and support systems increases as the number of app users grows. Increased traffic can expose performance bottlenecks and bugs that aren’t immediately apparent when you have a small application.

To maintain an app with a large user base, you need to monitor usage data, handle feedback, and scale the infrastructure accordingly. As the number of users increases, it is essential to ensure consistent maintenance and performance tuning for improved retention.

Bug Fixing and Updates

No app is completely bug-free. You can enhance its performance and offer compatibility with regular updates and required patches. For regular updates, you need to allocate development time and testing resources.

Fine-tuning the app can increase trust and create a more responsive experience, making it crucial to invest in bug fixes and enhancements. Removing potential issues also helps keep the app aligned with new technology and user needs.

Want a custom maintenance plan that fits your budget and user needs?

Contact our experts today, and our team will help you develop a focused and impactful maintenance plan that evolves with your business.

Tips to Reduce the App Maintenance Costs

Mobile app maintenance is the need of the hour. However, you can reduce the overall costs by making smart development choices. Let’s look at some of the effective tips to help manage and reduce maintenance expenses:

Optimize Your Codebase from the Start

When you have a clean and structured codebase, it becomes easy and cost-effective to maintain it. You must write modular, readable, and fully documented code from the beginning that helps you locate and fix the issues faster. It can reduce duplication and provide confident updates.

You can also onboard new developers easily with a structured codebase. If you invest in poor coding practices, it can increase tech debt and increase the cost of fixing it, thus adding to your maintenance overhead.

Choose the Right Technology Stack

By selecting reliable and fully supported technologies, you overcome the challenge of using unsupported libraries or outdated tools. With the future-proof stack backing your applications, you can get smoother updates with better security and complete platform compatibility.

You must prioritize long-term community support and stability over trendy tools to provide risk-free updates. With the right tech stack, you can find the perfect development team and reduce maintenance costs.

Implement Scalable App Architecture

You can grow your app without a complete overhaul by utilizing a scalable architecture. It can structure your app in a way that it handles increasing traffic and features without bottlenecks or performance issues.

An app with a defined architecture will facilitate modular upgrades while minimizing the risk of cascading issues. By planning for growth in the early stages, you can mitigate risks and optimize load management, ultimately saving time and money.

Regularly Monitor App Performance

With proactive monitoring, you can identify issues before they escalate into larger problems. Performance monitoring enables you to identify crashes, loading times, and API failures in real-time.

You can prioritize maintenance tasks based on their actual impact with proactive maintenance. With regular monitoring, you can reduce downtime while ensuring the app runs efficiently. This can help you fix expensive issues like server problems or undetected bugs before time.

Automate Testing and Deployment

With automation, you can reduce manual errors while speeding up development cycles. Automated mobile app testing allows you to implement new updates without hampering the existing ones. On the other hand, automated deployment tools can streamline the release management process.

You can save development time and ensure faster issue resolution, leading to consistent quality. Automation can reduce maintenance workload and enhance app stability.

Best Practices for App Maintenance

Best Practices for App Maintenance

Effective app maintenance is more than just bug fixes; it’s about evolving with changing user needs and new technological requirements. Here are the best practices that can help your app stay functional, modern, and competitive:

Adding New Feature Updates

Introduce new features regularly to ensure your app remains fresh, engaging, and aligned with user needs. When you add new functionality, you improve user satisfaction, increase user retention, and address the feedback.

By planning the updates strategically, you can prioritize the features in sync with user demands, analytics, and business goals. Implementing frequent and focused improvements enables you to create an app that actively evolves, gaining user trust and encouraging usage.

Keeping User Interface (UI) Updated

An outdated interface can make your fully functional app feel obsolete. You can update the UI to create a visually appealing and intuitive interface that aligns with modern design trends and usability standards.

With a fresh and user-friendly interface, you can enhance the intuitive and accessible user experience. This can increase user engagement. You can maintain the app by incorporating routine visual audits, responsive testing, and UI/UX enhancements.

Monitoring Performance

With consistent performance monitoring, you can find these issues in the early stages. This can help deliver a smooth user experience to your users. Implementing analytics tools can help track loading time, access crash reports, and determine the server’s health. You can use this data to optimize the application.

Proactive monitoring can help reduce downtime and improve app reliability. With time, it helps you deliver maximum impact to your users.

Scheduling System Maintenance

You can check for frequent updates with planned maintenance, which helps improve the application’s security and optimize the system. Schedule routine maintenance during low-traffic periods or notify users in advance to minimize disruptions.

With this practice, you can prevent emergencies and establish a secure and efficient infrastructure. It can also help you reduce long-term costs, unexpected breakdowns, and rushed repairs.

How Moon Technolabs Can Assist With Mobile App Maintenance?

At Moon Technolabs, our team understands that launching your application is just the first step. With our mobile app maintenance services, we ensure your app is updated, secure, and optimized for post-release performance.

We offer a diverse range of maintenance services, including bug fixes, performance enhancements, and feature additions. With our end-to-end support, you can enjoy proactive monitoring, regular updates, compatible applications, and UI/UX enhancements tailored to your business goals.

Whether you are a startup or a large enterprise, our flexible maintenance plans help you stay competitive and user-friendly. We focus on reliability and long-term value that can reduce downtime, improve user satisfaction, and increase ROI.

With us as your partners, you can ensure maximum availability and uptime for your app.

A Final Word

Mobile app maintenance is no longer just a way to keep your app up to date; it is a strategic requirement that ensures a fast, secure, and relevant application. With proactive updates, performance checks, and user-centric improvements, you invest in the continuous growth and functionality of the application.

Want to keep your app running and always available? Partner with the app development team at Moon Technolabs today. Our experts will handle the application’s maintenance while you focus on scaling your business with confidence.

FAQs

01

How often do mobile apps need maintenance?

Mobile apps require monthly maintenance, during which you can implement minor updates, address bugs, and perform performance checks. For major updates or feature rollouts, you can conduct quarterly maintenance based on user feedback.

02

Can I reduce app maintenance costs over time?

Yes, with smart planning, you can significantly reduce app maintenance costs. Utilize clean code, automation tools, and scalable architecture to facilitate regular monitoring and proactive updates, thereby reducing the need for emergency fixes.

03

What is included in regular app maintenance services?

Regular maintenance includes bug fixes, performance updates, UI/UX enhancements, and compatibility adjustments. You may also include customer support and feature enhancements to this plan.

04

Do cloud services affect app maintenance pricing?

Yes, cloud services can impact the cost of maintenance, depending on usage, storage, and scalability needs. However, cloud services offer flexibility and cost efficiency, which is not possible with your existing infrastructure.

05

Is app maintenance cost different for startups vs enterprises?

Mostly yes. Startups often have simpler apps, which may result in lower maintenance costs. On the other hand, enterprises have complex applications with larger user bases and more features, which add to their maintenance costs.
About Author

Jayanti Katariya is the CEO of Moon Technolabs, a fast-growing IT solutions provider, with 18+ years of experience in the industry. Passionate about developing creative apps from a young age, he pursued an engineering degree to further this interest. Under his leadership, Moon Technolabs has helped numerous brands establish their online presence and he has also launched an invoicing software that assists businesses to streamline their financial operations.

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