Challenges In Customer-Facing Enterprise App Development

Technology is advancing every day with rapid and at super fast pace. Organizations and enterprises have to keep up with this advancement. Hence, in order to improve efficiency & productivity that they have to adapt and depend upon computerized devices via mobile application development.

Whether the enterprise mobile applications is customer-facing or employee-facing, primarily they focus on overall operational enhancements and mobile workforce. These two conditions have to work hand in hand and also it is believed that in the near future, enterprise mobile applications are about to compete for head to head with consumer applications.

Moreover, its a common culture within the organization for employees to bring their devices and hence, it is utmost mandatory to have mobile applications development for the enterprise to better visualize the proficiency & productivity. However, the fact of the matter for these enterprises and companies is that they don’t have any in-house expertise as not only it is difficult to source the talent but also it is a costlier option.

Following are the major challenges of Enterprise App Development:

1) API Strategy

APIs are basically used to power the applications and a well-derived strategy requires one to expose the APIs to the business operations and functions. For e.g, if a field service application is developed for the enterprise, you’ll need an API which allows employees or field officers involved in the job to close the completed appointments or at the least expose the maintenance appointment schedules. It becomes the part and parcel of business quality operations to check and determine whether the APIs are capable of fulfilling the application requirements.

2) Security

Security is one of the major concern for every business or company. Even in the enterprise application development, security plays as the most important aspect. Since the mobile application development and mobile-oriented security goes hand in hand and so requires the same attention and expertise. Employees have more authority over security measures if the organization is providing with the device as compared to if they are supposed to bring their own devices.

3) Platform & User-Interface

It is industry standard that whenever developing either a customer-facing or employee-facing enterprise mobile application, preferably it is based on Native Application Development because of the low developing cost and reduced maintenance charges. Also, keep that in mind that the application should be competitive in feature, function, and operationality without affecting customer-brand relation.

4) Managing the Big Data

One of the other major challenges for enterprise application development is managing the data as it is generated vigorously day by day and to store the respective information is presenting the biggest task ahead of us. It is believed that the data generated by enterprise mobile application will be 50 times more by the end of 2020. The biggest task to find out the solution to store this enterprise data and has also proved to be a costly exercise in pursuing it.

5) Data Encryption

Mobile applications easily can be connected with any computerized device and present a threat for the data or information to be accessed. Hence, data encryption is a must. You need to take stringent and preventive measures so that the classified data remains at distance from any of the intruders. Users can easily copy, modify or delete the data and so to secure all the important information from being breached or stolen, data encryption seems to be a perfect way to go.

How to tackle?

To handle enterprise mobile application development challenges is not an easy task and needs to be carried out in small and measured batch-wise. For instance, you can begin with an application that is dedicatedly serving or performing only a single task instead of an application with lots of features and functions in it. On the other hand, you could take advantage of the cloud for data management and storage issues which will make all the tasks a lot easier.

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Jayanti Katariya

Jayanti Katariya is the CEO of Moon Technolabs, a fast-growing IT solutions provider, with 18+ years of experience in the industry. Passionate about developing creative apps from a young age, he pursued an engineering degree to further this interest. Under his leadership, Moon Technolabs has helped numerous brands establish their online presence and he has also launched an invoicing software that assists businesses to streamline their financial operations.

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